Website Terms

‘Kerri Awosile’, ‘Kerri’, ‘me’, ‘I’, and ‘my’ refers to Kerri Awosile; ‘you’, and ‘your’ refers to the site user.

If you do not agree to any of these terms – you should discontinue any use of kerriawosile.co.uk immediately and not continue to use or access the site. By continuing to use or access kerriawosile.co.uk you agree to these terms.

My contact details and address: Kerri Awosile | info@kerriawosile.co.uk | www.kerriawosile.co.uk | 07740911163 | 6 Colebrook, Ottershaw, Surrey, KT16 0JU (for correspondence only).

These terms apply to the kerriawosile.co.uk site and sales made via the site shop. For Terms & Conditions regarding Kerri Awosile Services and Products provided via other means please contact me.

If you have any questions about these terms, please contact me.

USE OF THE WWW.KERRIAWOSILE.CO.UK SITE

By using the kerriawosile.co.uk site you agree to only use it lawfully and in a way that does not infringe the rights, or prevent/restrict the use of this site, of any other user. You must not ‘infect’ or attack kerriawosile.co.uk with any kind of malicious or harmful code or content, or in any other way, and you must not try to hack or gain access to kerriawosile.co.uk, it’s server, or database, in any unauthorised way. You must not deny Kerri Awosile access to the service, server, database, or data.

I may update, change, or remove content from kerriawosile.co.uk at any time – without notice. I may also stop access to kerriawosile.co.uk, or shutdown the site at any time – without notice.

UPDATES & CHANGES TO THESE TERMS

I may update, change, or replace, these terms at any time – without notice. You should review these terms regularly for changes. If you do not agree to any changes – you should discontinue any use of kerriawosile.co.uk immediately and not continue to use or access the site. By continuing to use or access kerriawosile.co.uk you agree to these terms.

SECURITY

I make every effort to keep the content of kerriawosile.co.uk up to date, accurate, secure, and true to the best of my ability – but no guarantees are given. If you notice any incorrect or false information, please contact me immediately.

I make every effort to prevent and protect kerriawosile.co.uk from viruses and other malicious code and alike. I provide the kerriawosile.co.uk in good faith and you must make sure you do not use the kerriawosile.co.uk in any way that will expose you to the risk of any virus or other malicious code which could damage your computer. I am not responsible for any loss, damage, or restriction to your data or computer that might occur with using kerriawosile.co.uk. I am also not liable for any loss or damage that may come from using kerriawosile.co.uk including the use of any sites that are linked to or from it, and from any inability to use kerriawosile.co.uk or any sites that are linked to or from it. This does not include any liability which Kerri Awosile cannot legally limit.

COMMUNICATION

When you contact Kerri Awosile either through this website or via other contact methods, you do so at your own discretion and provide personal details at your own risk. By contacting Kerri Awosile it is reasonable for you to expect me to process your information in order to respond to your message and/or fulfil a booking, order, or request. See the Privacy Notice for more information.

It is also reasonable for you to expect me to send you electronic information and communications about any order(s) you place via the site shop. See the Privacy Notice for more information.

When you engage, interact, or communicate with Kerri Awosile via external Social Media platforms (such as Facebook and Instagram) their terms and conditions and privacy policies apply. You should check the relevant Social Media terms and conditions and privacy policies. You are advised to use Social Media cautiously – especially in regard to your personal data.

PRODUCT & SERVICE DESCRIPTIONS

I take great care to ensure all product and service descriptions, details, measurements, prices and images are correct on the Website – however occasionally slight variations might occur due to different print runs, the production process, custom specifications, photography lighting, and the appearance of colours varying on different screen displays and in print.

All prices displayed exclude VAT, as Kerri Awosile is not a VAT registered business, and are stated in GBP (£).

ORDERING VIA THE SITE SHOP

To order products from the site shop simply view the product page(s), enter any personalisation or variable options required (if applicable), enter the quantity wanted, add to your basket, and then complete the checkout.

Please note: if you are waiting for an email order confirmation, or a link to download a digital file, then check your junk/spam folder in case it has been sent there by mistake.

If you do not agree to any of these terms then you should not place any order via the site shop.

The site shop is intend for users in the United Kingdom and those over 18 years of age. Kerri Awosile will not knowingly enter into any contract/transaction with anyone under 18 years of age or outside of the UK.

All payments via the site shop are made through the Stripe payment facility. Stripe accepts all major credit and debit cards. Payments can only be made in GBP (£).

Your order will not be processed or dispatched until you have paid. Once you have paid you enter into a contract with Kerri Awosile and are bound by these terms.

Where personalisation options apply, it is your responsibility to spot any errors or omissions (including spelling and grammar). Personalisations will be created as detailed by you. Character or word counts will be detailed on the individual product pages. I will always aim to contact you if you exceed a character/word count, but reserve the right to cut characters/words to the maximum count, without notification, where necessary.

All Products are subject to availability.

For wholesale or stockist enquiries please contact me: info@kerriawosile.co.uk

DISPATCH & DELIVERY/SHIPPING OF TANGIBLE ITEMS

Products can only be delivered to Mainland GB.

Delivery/shipping fees are payable, and include both postage and packaging. The fee is calculated at checkout, based on your order items and value. Kerri Awosile uses the Royal Mail postal service for all deliveries (unless specifically agreed otherwise).

It is your responsibility to provide an accurate delivery/shipping address. Kerri Awosile cannot be held responsible for delayed or failed delivery where you have provided an incorrect or incomplete address.

Where Signed-For or Special Delivery is provided (see below for more information), it is your responsibility to ensure someone will be available to sign for the delivery at the delivery/shipping address you provide.

 

Order Contains: Non-Personalised Items Hand-Personalised Items Printed-Personalised Items
Total order cost up to and including £24.00 Standard 1st Class Signed Special Delivery (before 1pm)
Total order cost more than £24.00, up to and including £50.00 Signed-For 1st Class Signed-For 1st Class Special Delivery (before 1pm)
Total order cost more than £50.00 Special Delivery (before 1pm) Special Delivery (before 1pm) Special Delivery (before 1pm)

 

Non-personalised items will be dispatched within 2-5 working days. Hand-personalised items will be dispatched within 2-7 working days. Printed-personalised items will be dispatched within 5-10 working days.

Items from the same order may be delivered in separate parcels (at Kerri Awosile’s discretion) but please allow for all items being dispatched at the same time, up to the latest date for the relevant order items and using the highest grade delivery service applicable to the order items – i.e. a mixed order of non-personalised, hand-personalised, and printed-personalised items may all be dispatched together up to 7-10 working days after ordering via Special Delivery (before 1pm).

DIGITAL DOWNLOADS

All digital download products for sale in the shop are provided in the English language, and as PDF files (unless otherwise stated on the product page/listing). You will need an internet connection to download your file. You will need a PDF reader such as Adobe Acrobat Reader DC to access the file. To download Adobe Acrobat Reader DC and see the relevant specifications needed for your computer – please visit: https://get.adobe.com/reader/

A digital download is instantly available to download once payment has cleared. By purchasing a digital download you acknowledge you are expressly requesting instant access to the digital download (i.e. within the 14 days cancellation period set out in distance selling rules), and therefore acknowledge you lose your right to cancel (see the ‘CANCELLATIONS, REFUNDS & RETURNS FOR ORDERS VIA THE SITE SHOP’ below for more details). If you are waiting for/haven’t received a download link after purchase, please check your junk/spam email folder before contacting me as soon as possible: info@kerriawosile.co.uk

If you would like to have your entitled 14 day cancellation period (therefore not gain access to your digital download until at least 14 days after ordering) please contact me directly instead of purchasing through my site shop.

Digital downloads are for personal use only (unless specifically stated otherwise on the product page/listing), and the digital file may not be shared, distributed, or sold (in whole or in part) with anyone else. You are free to print your purchased download as many times as you like for personal use only (and to give as gifts) but you may not sell, share, or distribute (in whole or in part) any print-outs of your purchased download for commercial gain.

Each digital download can only be purchased and downloaded once by any individual.

As with all Kerri Awosile products – digital downloads are only available for UK residents and those over the age of 18.

PROMOTIONAL CODES

I may offer Promotional Codes that apply to one, some or all products on the site shop. These promotions will have their own terms and conditions and will be found within these website terms as appropriate.

Unless otherwise stated in the Promotional Code’s specific terms – only one Promotional Code can be used per transaction and the chosen Code must be stated at the time of ordering.

Promotional Codes are not exchangeable and have no cash value – they can only be used for the purpose stated within their specific terms.

Where a Promotional Code has an expiry date – you will not be able to use it once expired.

You are responsible for keeping any Promotional Code(s) supplied to you secure and I reserve the right not to replace any Code you lose or that gets used by someone else.

You must not share any Promotional Code(s) supplied directly to you with others (including via social media).

I reserve the right to change, suspend, or cancel any Promotional Code at any time – including for reasons beyond my control such as technical errors, or where there is a risk to security or fairness.

I reserve the right to restrict your use of any Promotional Code(s) where I believe you have misused or abused any Promotional Code(s).

CANCELLATIONS, REFUNDS & RETURNS FOR ORDERS VIA THE SITE SHOP

WHERE YOU HAVE A STATUTORY (OR LEGAL) RIGHT TO CANCEL:

When you buy goods or services from a business, in law you have a number of rights. These include the right to claim a refund, replacement, repair and/or compensation where the goods or services are faulty or misdescribed. It is my responsibility to supply you with goods and services that meet your rights. If you have concerns that I have not met my legal obligations please contact me.

If you have a statutory (or legal) right to cancel, I will refund you 100% of any money paid by you, including delivery charges.

To reject any items/goods for statutory (or legal) reasons please inform Kerri Awosile as soon as possible. The same method used to deliver your goods should be used to return them. I will reimburse you for the return of goods for statutory reasons or ask you to dispose of the item, but please do not dispose of any items you wish to reject before agreeing with me.

DISTANCE SELLING, RIGHTS TO CANCEL, & CACELLATION PERIODS:

Regulations relating to distance selling require cancellation or ‘cooling off’ periods when consumers (individuals) buy goods, services, or digital content away from the premises of the seller (e.g. via a website). Please note: these rules do not apply to business to business transactions, nor to goods made to a consumer’s specification (i.e. custom or personalised goods).

Sales contracts (goods or goods and services) have a cancellation period of 14 days, starting the day after the day on which goods come into your physical possession, or the possession of the person you ask me to deliver to.

Digital Content not supplied on a tangible medium (i.e. a download) has a cancellation period of 14 days, starting the day after the day on which the contract is made – unless you expressly request access to the download within the cancellation period (by purchasing instant access through my site) and by doing so acknowledge you lose your right to cancel, and I then confirm your request and acknowledgement.

To use your right to cancel please contact me as soon as possible by clear statement – such as sending a posted letter, email, or completed ‘Cancellation Form’ (contact Kerri Awosile to request a blank ‘Cancellation Form’).

If you use your right to cancel both your and my obligations under the contract end and I must refund all that you have paid me, including any standard outward Delivery charges (not premium Delivery services requested by you, i.e. faster delivery).

You will have to pay for any return(s), and you should use the same delivery/shipping method used to deliver your items to you.

OUTSIDE ANY STATUTORY OR DISTANCE SELLING RIGHTS TO CANCEL

If any product is found to be out of stock after you have placed your order, I will contact you to choose either a suitable alternative or refund.

Once your order has been placed I cannot guarantee being able to make any changes to your order.

If you wish to cancel an order outside of any statutory or distance selling rights to cancel please contact me as soon as possible. I will deal with each request on a case by case basis, however I reserve the right not to offer any refund.

If I need to cancel your order I will contact you as soon as possible, but ‘serious grounds’ (reasons causing loss, harm or distress to me/others if the contract/order continues; such as, but not limited to: illness, bereavement, or legalities) may cause immediate cancellation from me, without notice. In either case I will refund you up to 100% of any money already paid by you – minus any reasonable costs.

I reserve the right to terminate a contract/order where: conflicts of interest arise, there is a dispute between you and Kerri Awosile, you do not make the correct payment(s) when necessary, you breach the contract, or the relationship between you and Kerri Awosile breaks down. I will notify you as soon as possible, and I reserve the right to retain up to 100% of any money already paid by you – to cover reasonable costs.

I will do everything reasonably within my power to contact you to make alternative arrangements if circumstances beyond my control (force majeure) prevent me from fulfilling a an order; such as, but not limited to: road closures, major incidents, severe weather, technical failure, power cuts, internet faults, strikes, war, fire, flooding, or legal restrictions. I can’t be held liable for failure to fulfil any contract/order, for reasons beyond my reasonable control. I may offer you a full or partial refund but reserve the right to retain up to 100% of any money paid by you – to cover reasonable costs in relation to your order.

 

Agreed refunds will be paid within 14 days, by the same means paid to me wherever appropriate. You won’t incur any fee(s) for reimbursement.

All returns should be made to: Kerri Awosile, 6 Colebrook, Ottershaw, Surrey, KT16 0JU

COPYRIGHT

This website, and its content, is protected by copyright of Kerri Awosile, unless otherwise stated. All artwork, writing, and designs on Kerri Awosile products (including personalised and bespoke designs) are also copyright of Kerri Awosile, unless otherwise stated.

You, or any third party, must not copy, reproduce, modify, share, or distribute any part of this website and its contents, or any part of Kerri Awosile artwork, writing, or designs, without written permission from me. You may, however, share images/videos of Kerri Awosile products on social media in any reasonable way.

I reserve the right to use/share any photos/videos/images/extracts of Kerri Awosile products (including personalised or bespoke items, and sneak peeks before completion), produced by or on behalf of me, on my website and social media and in any publication or promotion of my services (including through third parties).

I also reserve the right to use the art/writing/designs created for Kerri Awosile products (in whole or in part and any resemblance of, and including personalised or bespoke designs) for future projects. You do not own exclusivity.

EXTERNAL LINKS

kerriawosile.co.uk may contain links to external websites that are not owned or managed by Kerri Awosile. I am not responsible for the content of these external sites, any data privacy related to the external sites, or any loss or damage to you due to your use of the external sites or any other sites they link to. Any link to an external site does not suggest an endorsement or support (for the business, website and/or content) from Kerri Awosile.

Kerri Awosile is never paid (or directly compensated) for any views, opinions, or information provided on this website about any third party services, products, sites or miscellaneous topics – unless clearly stated otherwise. Views, opinions, and information are provided for inspiration only and it is your responsibility to check the suitability and accuracy of any third party service, product, site or information.

COMPLAINTS

If you have any comments or complaints regarding the kerriawosile.co.uk site or any Kerri Awosile products or services please email me: info@kerriawosile.co.uk. I will aim to respond within seven working days.

The European Online Dispute Resolution platform can be found: https://ec.europa.eu/consumers/odr/main/index.cfm

OTHER

The kerriawosile.co.uk site and content are intend for users in the United Kingdom and is governed by the laws of the United Kingdom.

I cannot be held responsible for any delay or failure to meet my obligations in these Website Terms if caused by circumstances beyond my reasonable control.

See my Privacy Notice for an in-depth breakdown of how Kerri Awosile collects, processes, shares, and retains your personal data, and your data rights.

Each of these terms/conditions is separate from the other terms/conditions – if one is found to be invalid or unenforceable it will not affect the validity of any of the others.

By entering into a contract/transaction with Kerri Awosile you declare you are aged 18 years or over and resident of, or a Business within, the UK.

 

These terms were last updated October 2019

Please click here to view a PDF version of these terms and download or print a copy for your records.